I pointed out his error which made him lie more.
This is on top of adding fees for everything, including a $9.80 daily fee, because I only had a debit card. I arrived at the desk and the man did the third rate over charging, adding charges discounting the insurance I already had from you and berating me into taking their advanced insurance. To give you context I have lived in 4 countries and travelled once a month for 6 years before a break over the last few years so I have some experience. Hi I made a reservation, through Alaska airlines, for economy rent a car at Orlando and it was the single worst car hire experience I have ever had. Long story longer-beware of the up-sell with this company, who by the way, told me that they never do that with their customers. Yes, I signed the agreement, but hoped that Economy's customer service would work with me. When I returned the car intending to talk to someone there in person, I was advised by another agent to contact their customer service after getting home. I used GPS when traveling in FL and did not even route myself exclusively on Non-Toll roads. I added that upon his advice for a total of $129.50. The agent told me that given my itinerary I would surely need one, that many toll plazas had no change lanes, and that it was $12/day when in fact it was $12.95/day. That I could live with but I was, in my opinion, upsold on a Toll Transponder that I didn't need and only ended up using for a grand total of $1.08. The car I had although clean had a broken antenae, what sounded like a muffler about ready to go, and no windshield washer fluid. First of all when they say "Economy" that's meant literally. Well, I wish I had read reviews before booking my rental car with Economy Rent a Car, Orlando. I've emailed twice through their website contact form and called once with a promised return call that never came. Very displeased with the Customer Support at this location.
#Economy rent a car orlando fl airport license
Would have been a great day if we'd been stopped by a cop - all the info on the agreement didn't match his driver's license or insurance info (yup - they got our insurance policy number wrong as well) While the car was clean and in great condition - it's the only positive thing I can say. And, then, as icing on the cake, entered all my husband's info wrong on the rental agreement. Instead, they offered gentle threats of "it will cost you" if you don't have the tag. It's not required, and if we had been the type of folks to skip through without paying, then they could have charged our card (already on file). I will sum up - we were charged for a "toll pass" that was not necessary to pass through tolls, even after I said "we are going to pay them ourselves".
#Economy rent a car orlando fl airport how to
Customer Support has no idea how to rent a car or relate to consumers
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